Help Center
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Orders & Payments
Getting Started
Online Store Setup
Store Details
Storefront Customisation
QR Table Ordering Setup
Pick-up & Delivery Setup
Additional Ordering Settings
Menus
Structuring Your Menu
Advanced Menu Settings
Inventory & Stock Control
Orders & Payments
Live Orders
Docket Printing
Order History & Refunds
Payments
Customers & Feedback
Customers
Discounts
Discounts
Marketing & Loyalty
Promoting Your Store
Marketing
Loyalty
Integrations
Lightspeed Kounta POS
Square POS
DoorDash Drive
Marsello Loyalty
Facebook Ads
Account Settings
Access
Billing
White-label
iOS
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Help Center
Orders & Payments
Getting Started
Online Store Setup
Store Details
Storefront Customisation
QR Table Ordering Setup
Pick-up & Delivery Setup
Additional Ordering Settings
Menus
Structuring Your Menu
Advanced Menu Settings
Inventory & Stock Control
Orders & Payments
Live Orders
Docket Printing
Order History & Refunds
Payments
Customers & Feedback
Customers
Discounts
Discounts
Marketing & Loyalty
Promoting Your Store
Marketing
Loyalty
Integrations
Lightspeed Kounta POS
Square POS
DoorDash Drive
Marsello Loyalty
Facebook Ads
Account Settings
Access
Billing
White-label
iOS
Orders & Payments
Managing live service, new orders and overseeing payments and refunds.
Live Orders
What to do when your POS fails to receive new online orders
Managing orders with POS errors
Resolving POS offline issues
Change store status on the fly
Using the Bopple Orders Manager
How do I handle scheduled orders?
How do I temporarily close or open my venue?
Can I automatically ready and complete online orders?
Can I automatically accept online orders?
See more
Docket Printing
Can I print different products to different printers in my venue?
How do I set up docket printing on Orders Manager?
Order History & Refunds
How do I process refunds on orders?
How do I access completed orders?
Can I process partial refunds on orders?
Payments
How do I reconcile Stripe payouts?
How do I get paid for customer orders?
How do I connect Stripe?
Why are my payouts delayed?
How long does it take to receive payments?
What do I do if my Stripe account is restricted?
Passing on your payment processing fees
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