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Orders & Payments
Getting Started
Online Store Setup
Theming & Branding
Store Profile
Hours
Fulfilment | QR Table Ordering
Fulfilment | Pick-up & Delivery
Fulfilment | Additional Settings
Menus
Structuring Your Menu
Advanced Menu Settings
Inventory & Stock Control
Orders & Payments
Live Orders
Docket Printing
Order History & Refunds
Payments
Customers & Feedback
Customers
Discounts
Discounts
Marketing & Loyalty
Promoting Your Store
Marketing
Loyalty
Integrations
Lightspeed Kounta POS
Square POS
DoorDash Drive Delivery Network
Marsello Loyalty
Facebook Marketing & Analytics
Account Settings
Access
Billing
White-label
iOS
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Help Center
Orders & Payments
Getting Started
Online Store Setup
Theming & Branding
Store Profile
Hours
Fulfilment | QR Table Ordering
Fulfilment | Pick-up & Delivery
Fulfilment | Additional Settings
Menus
Structuring Your Menu
Advanced Menu Settings
Inventory & Stock Control
Orders & Payments
Live Orders
Docket Printing
Order History & Refunds
Payments
Customers & Feedback
Customers
Discounts
Discounts
Marketing & Loyalty
Promoting Your Store
Marketing
Loyalty
Integrations
Lightspeed Kounta POS
Square POS
DoorDash Drive Delivery Network
Marsello Loyalty
Facebook Marketing & Analytics
Account Settings
Access
Billing
White-label
iOS
Orders & Payments
Managing live service, new orders and overseeing payments and refunds.
Can Bopple provide branded QR code pucks?
Live Orders
Change store status on the fly
Customer orders are showing the incorrect time on the dockets. Is my timezone correct?
What is the Orders Manager and how do I use it?
Should I use Orders Manager if I'm using an integrated POS?
What to do if an order is not received by your point-of-sale
How do I contact a customer about their order?
How do I handle scheduled orders?
How do I temporarily close or open my venue?
Can I automatically ready and complete online orders?
Can I automatically accept online orders?
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Docket Printing
Can I print different products to different printers in my venue?
How do I set up docket printing on Orders Manager?
Why aren't my orders printing automatically?
Order History & Refunds
How do I process refunds on orders?
How do I access completed orders?
Can I process partial refunds on orders?
Payments
How do I reconcile Stripe payouts?
How do I get paid for customer orders?
How do I connect Stripe?
Why are my payouts delayed?
How long does it take to receive payments?
What do I do if my Stripe account is restricted?
Can I pass the payment processing fee onto customers?
See more