1. Help Center
  2. Managing Orders

Receiving Orders

This article outlines where you receive your orders and how you access them.

🗒️ In the top navigation bar of Venue Manager you will see an option called Orders. We will often refer to this as the Orders Dashboard and this is where you will go to receive orders from customers. The Orders Dashboard is also available on iOS and Android, if you'd like to use a tablet. 

  1. Select Orders at the top of Venue Manager
  2. Log in using your Venue Manager credentials
  3. In the top left-hand corner you will see that your Venue Status is set as Closed
  4. In order to accept online orders you will need to open your online venue
    1. Select the status Closed
      1. Select the prompt Open Venue

Orders Dashboard

🗒️ This is where you receive your orders.