Can customers order from both regular and Catering store in the same order?

The short answer

❌ Customers can’t build a cart with items from both your regular menu and your Catering menu at the same time. These are treated as separate carts, with separate payments and fulfilment settings.

The nuance

✅ You can have categories (like Drinks, Sides, or Desserts) available in both your regular and Catering menus.

• If a customer is ordering from the Catering menu, those shared items can be added to their Catering order.

• But they won’t be able to mix Catering items with non-Catering items in the same cart.

Why they’re separate

Catering has its own fulfilment rules (e.g. lead times, minimum spends, cut-off times), which don’t apply to your regular orders. Keeping them separate ensures orders are scheduled and managed correctly.

Need help?

If Catering isn’t enabled for your store, or you need support configuring your settings, reach out to us.

Start a 💬 live chat below or 📧 email help@bopple.com and our team will help get you set up.