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Help Center for Businesses
Troubleshooting
Troubleshooting
Handy walkthrough guides to help you troubleshoot issues.
Store Status Issues
Why is my store closed?
Why has my store been deactivated?
Menu Issues
Why are my variants shown as separate products?
Why are my customers forced to select modifiers? [Square POS]
My menu changes aren't appearing in Bopple (Square)
Order & Payment Issues
Why isn't my POS receiving new orders?
Why do I see "Check Out with Bopple" in my Lightspeed POS?
How do I keep my POS available for orders?
How to manage orders with POS errors
Docket Printing Issues
Why isn't Lightspeed Pass-Thru Printing working?
Why aren't orders printing from my POS?
Why are some items not printing on dockets?
Other Issues
Why can't I connect Marsello?
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