Help Center
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Troubleshooting
Getting Started
Online Store Setup
Store Details
Storefront Customisation
QR Table Ordering Setup
Pick-up & Delivery Setup
Additional Ordering Settings
Menus
Structuring Your Menu
Advanced Menu Settings
Inventory & Stock Control
Orders & Payments
Live Orders
Docket Printing
Order History & Refunds
Payments
Customers & Feedback
Customers
Marketing & Loyalty
Promoting Your Store
Discounts
Link in Bio
Popup Announcements
Direct Marketing
Loyalty
Gift Cards
Integrations
Lightspeed Kounta POS
Square POS
DoorDash Drive
Marsello Loyalty & Marketing
Facebook Ads
Account Settings
Access
Billing
White-label
iOS
Troubleshooting
Store Status Issues
Menu Issues
Order & Payment Issues
Docket Printing Issues
Other Issues
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Help Center
Troubleshooting
Getting Started
Online Store Setup
Store Details
Storefront Customisation
QR Table Ordering Setup
Pick-up & Delivery Setup
Additional Ordering Settings
Menus
Structuring Your Menu
Advanced Menu Settings
Inventory & Stock Control
Orders & Payments
Live Orders
Docket Printing
Order History & Refunds
Payments
Customers & Feedback
Customers
Marketing & Loyalty
Promoting Your Store
Discounts
Link in Bio
Popup Announcements
Direct Marketing
Loyalty
Gift Cards
Integrations
Lightspeed Kounta POS
Square POS
DoorDash Drive
Marsello Loyalty & Marketing
Facebook Ads
Account Settings
Access
Billing
White-label
iOS
Troubleshooting
Store Status Issues
Menu Issues
Order & Payment Issues
Docket Printing Issues
Other Issues
Troubleshooting
Handy walkthrough guides to help you troubleshoot issues.
Store Status Issues
Why is my store closed?
Why has my store been deactivated?
Menu Issues
Why are my variants shown as separate products?
Order & Payment Issues
Why isn't my POS receiving new orders?
How do I keep my POS online for orders?
How to manage orders with POS errors
Docket Printing Issues
Why aren't orders printing from my POS?
Why isn't Lightspeed Pass-Thru Printing working?
Other Issues
Why can't I connect Marsello?
