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Help Center for Businesses
  • Go to bopple.com
Troubleshooting
  • Getting your free store started
  • Customising your store
    • Store Details
    • Storefront Customisation
    • QR Table Ordering Setup
    • Pick-up & Delivery Setup
    • Additional Ordering Settings
  • Managing your menus
    • Structuring Your Menu
    • Advanced Menu Settings
    • Inventory & Stock Control
  • Your orders, refunds and payouts
    • Live Orders
    • Docket Printing
    • Order History & Refunds
    • Payments
  • Customer details
    • Customers
  • Marketing tools and loyalty
    • Promoting Your Store
    • Discounts
    • Link in Bio
    • Popup Announcements
    • Direct Marketing
    • Loyalty
    • Gift Cards
  • Integrations with Bopple
    • Lightspeed Kounta POS
    • Square POS
    • Uber Direct
    • DoorDash Drive
    • Marsello Loyalty & Marketing
    • Facebook Ads
  • Managing your business account
    • Access
    • Billing
  • Branded white-label platforms
    • iOS
  • Troubleshooting
    • Store Status Issues
    • Menu Issues
    • Order & Payment Issues
    • Docket Printing Issues
    • Other Issues
      Back to home
      1. Help Center for Businesses
      2. Troubleshooting
      • Getting your free store started
      • Customising your store
        • Store Details
        • Storefront Customisation
        • QR Table Ordering Setup
        • Pick-up & Delivery Setup
        • Additional Ordering Settings
      • Managing your menus
        • Structuring Your Menu
        • Advanced Menu Settings
        • Inventory & Stock Control
      • Your orders, refunds and payouts
        • Live Orders
        • Docket Printing
        • Order History & Refunds
        • Payments
      • Customer details
        • Customers
      • Marketing tools and loyalty
        • Promoting Your Store
        • Discounts
        • Link in Bio
        • Popup Announcements
        • Direct Marketing
        • Loyalty
        • Gift Cards
      • Integrations with Bopple
        • Lightspeed Kounta POS
        • Square POS
        • Uber Direct
        • DoorDash Drive
        • Marsello Loyalty & Marketing
        • Facebook Ads
      • Managing your business account
        • Access
        • Billing
      • Branded white-label platforms
        • iOS
      • Troubleshooting
        • Store Status Issues
        • Menu Issues
        • Order & Payment Issues
        • Docket Printing Issues
        • Other Issues

      Troubleshooting

      Handy walkthrough guides to help you troubleshoot issues.

      Store Status Issues

      • Why is my store closed?
      • Why has my store been deactivated?

      Menu Issues

      • Why are my variants shown as separate products?

      Order & Payment Issues

      • Why isn't my POS receiving new orders?
      • How do I keep my POS online for orders?
      • How to manage orders with POS errors

      Docket Printing Issues

      • Why aren't orders printing from my POS?
      • Why isn't Lightspeed Pass-Thru Printing working?

      Other Issues

      • Why can't I connect Marsello?
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      Simplifying commerce for hospitality.
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      • Go to bopple.com