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How users can delete their Bopple account and data

Whether you're a business user accessing Bopple Back Office, or a customer placing orders through an online experience or mobile app powered by Bopple, this article explains what it means to delete your account and how to do it.

What deleting your account means

Your account works across any business that uses Bopple — so you can order faster at any of them without signing up again each time.

⚠️ Deleting your account removes your profile from any businesses and brands powered by Bopple you have interacted with, not just the one you're currently ordering from.

If you delete your account: 

  • You'll lose access to your order history everywhere you've used your account
  • Any loyalty points, rewards, or saved perks with other brands may be lost as well
  • You'll need to create a new account if you want to order again in future

If you only want to stop hearing from one particular business, consider using the unsubscribe option on the communications from that business, or contacting them directly – you may not need to delete your account entirely. 

How to delete your account

Option 1: In the app

  1. Open any mobile app powered by Bopple
  2. Go to Account > Preferences
  3. Select Delete account

Option 2: By email

Send a request to help@bopple.com from the email address verified on your account. We're unable to process deletion requests sent from a different email address, as we need to confirm it's really you.