--- title: How do I reconcile Stripe payouts? description: Amounts received in your bank account may not be equal to the total value of orders made on a particular day of trade as shown in your POS (or in any reporting that uses your venue's local time). This --- [Skip to content](https://help.bopple.com/reconciling-stripe-payouts#main-content) [![logo-full-landscape-1024-1.png\]](https://help.bopple.com/hs-fs/hubfs/logo-full-landscape-1024-1.png?width=100&height=31&name=logo-full-landscape-1024-1.png)](https://help.bopple.com/?hsLang=en) - [Blog](https://blog.bopple.com/) - [Contact Us](https://help.bopple.com/kb-tickets/new) Open main navigation Close main navigation - [Blog](https://blog.bopple.com/) - [Contact Us](https://help.bopple.com/kb-tickets/new) - - [Visit Back Office](https://my.bopple.com/) [Visit Back Office](https://my.bopple.com/) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support for Merchants](https://help.bopple.com/?hsLang=en) 2. [Payouts & Financials](https://help.bopple.com/payouts-financials?hsLang=en) 3. [Payouts](https://help.bopple.com/payouts-financials?hsLang=en#payouts) # How do I reconcile Stripe payouts? Amounts received in your bank account **may not be equal to** the total value of orders made on a particular day of trade as shown in your POS (or in any reporting that uses your venue's local time). This is due to the way Stripe groups payments for payout. Once you're clear on [the timing and processing of Stripe's payout processes](https://help.bopple.com/when-and-how-do-i-receive-my-customers-payments?hsLang=en), you may want to dig deeper to understand the makeup of each payment, or find answers to other questions about the funds received. Below you will find an outline of some reports that can be useful when reconciling.  ### **Stripe Dashboard ➞ Balances** Use this view to answer questions like... ***"What funds are being held in my Stripe account and when will they be paid out?"*** - Go to your [Stripe Dashboard](https://dashboard.stripe.com/) - Select *Balances* in the side menu Here you can see a quick overview of what funds are being held in your account, when you can expect to receive your next payout, and whether there are any recently paid out amounts on their way to your bank account.  *Not receiving payouts? Please see [Delayed Stripe payouts](https://help.bopple.com/why-are-my-stripe-payouts-delayed?hsLang=en)* ![](https://help.bopple.com/hubfs/image-png-Dec-02-2021-05-49-19-44-AM.png) ### **Stripe Dashboard ➞ Payouts** Use this view to answer questions like... ***"What are the amounts I should be receiving in my linked bank account?"*** - Go to your [Stripe Dashboard](https://dashboard.stripe.com/) - Select *Balances* in the side menu - Select *Payouts* The amounts shown here will match directly with those received in your bank account. Use the *Export* option for more detailed data. You can also drill down into each payout to see all the individual payments included, along with the fees applied to each.  *Not receiving payouts? Please see [Delayed Stripe payouts](https://help.bopple.com/why-are-my-stripe-payouts-delayed?hsLang=en)* ![](https://help.bopple.com/hubfs/image-png-Dec-02-2021-05-49-40-58-AM.png) ### **Bopple Reports ➞ Payments By Day** Use this report to answer questions like... ***"How much have I paid in fees for the past X days/weeks/months?"***  - Go to your [Bopple Back Office](https://my.bopple.com/back-office/stores/#0/reports) - Click *Reports* in the toolbar at top of screen - Select *Payments By Day* from the side menu - Enter the desired date range and select ***Group By: Arrival Date*** - Click *Run report* The daily totals in the Payment Due column should correspond with the amounts received in your bank account. If there is any slight discrepancy, it will balance out the following day (this would be due to subtle variations in Stripes processing times). Scroll down for a description of the columns included. ![](https://help.bopple.com/hubfs/image-png-Dec-02-2021-05-51-51-68-AM.png) #### **Bopple report: Payments By Order** #### Use this report to answer questions like... ***"What orders were included in the Stripe payout I just received in my bank account?"*** - Go to your [Bopple Back Office](https://my.bopple.com/back-office/stores/#0/reports) - Click *Reports* in the toolbar at top of screen - Select *Payments By Order* from the side menu - Enter the desired date range and select ***Group By: Arrival Date*** - Click *Run report* This report groups the individual orders using Stripe's timezone so that you can understand the makeup of each Stripe payout received in your bank account. Scroll down for a description of the columns included. ![](https://help.bopple.com/hubfs/image-png-Dec-02-2021-06-14-42-50-AM.png) #### **Bopple reports glossary** | **Column** | **Description** | | --- | --- | | Trading Date | Day the order was made in your venue's local time | | UTC Date | Day the order was made in UTC time | | Arrival Date | Expected arrival date of the payout from Stripe | | Order Amount | Total value of orders (before discounts) | | Discount Amount | Total value of discounts on orders | | Payment Amount | Total paid by customer (after discounts) | | Payment Fee | Total fees applied to the orders (Bopple Payment Rate & any other fees) | | Payment Due | Payout due (total for each day) |   - [Get started](https://help.bopple.com/get-started?hsLang=en) - [Store Profile & Brand](https://help.bopple.com/store-profile-brand?hsLang=en#main-content) - [Store Details](https://help.bopple.com/store-profile-brand?hsLang=en#store-details) - [Hours](https://help.bopple.com/store-profile-brand?hsLang=en#hours) - 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