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Smart Upsells

Introducing Smart Upsells

We've supercharged your online store with an AI-driven upselling engine. This feature was built to boost your bottom line by driving higher spend on every order. 


Feedback on Smart Upsells?
We're constantly monitoring the impact of new features like this, so we'd love to hear your thoughts and ideas on how we should improve it. Share your feedback. 



How it works

When your customer starts adding items to their cart, Smart Upsells gets to work. Based on what the customer has already added to their order, the time of day, and the customer's selected order type, Smart Upsells suggests other relevant products that the customer can quickly add to their order before checkout. 

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Built with your business in mind

🤩 Fully automated, no setup required

🤩 Drives higher spend on every order

🤩 Prompts customers to experience more of your menu

Irresistible for your customers 

🤤 Relevant and dynamic suggestions

🤤 Visually appealing menu items

🤤 Frictionless and fast experience



No setup required

Smart Upsells is enabled by default in your online store, so you don't need to lift a finger to start upselling on every order 🤝🏽 

Smart Upsells is an Online Store (web) feature at present. This new experience will be added to the mobile apps for iOS and Android in future updates.



Optimise your menu. Maximise upsell revenue.

While the bots do most of the heavy lifting, there's a couple of things you can do to give them a helping hand, which will ensure that your customers really can't refuse the suggestions they see. 

⚡ Add beautiful product images 

Customers order with their eyes. Products with images are much more likely to be added to an order without too much thought, so the Smart Upsells algorithm only suggests products with images.

⚡ Assign categories to your Food and Drink menu groups

The Smart Upsells algorithm looks at what the customer has already added to their cart, and makes suggestions accordingly. This includes recommending drinks on orders that only contain food, and food on orders that only contain drinks. If you haven't moved your categories into the Food and Drink groups, the suggestions will be more generic. 


 

Feedback on Smart Upsells?
We're constantly monitoring the impact of new features like this, so we'd love to hear your thoughts and ideas on how we should improve it. Share your feedback.