Learn more about the Bopple Fee and Bopple Discount products that are automatically added to your POS.
When you integrate Bopple with Lightspeed, a few products are created in your Lightspeed account to provide you with a seamless integrated ordering and reporting experience. We've provided some more details below.
Bopple Fee
⚠️ DO NOT DELETE THIS PRODUCT ⚠️
This product is used to pass through the value of any order fees you charged to the customer at checkout, including Delivery Fees, Card Fees, and Surcharges. These are the fees you have configured in Bopple via Store Settings ➜ Fees. The specific fee type will be added as a note on the product within the order.
This ensures that your takings in Lightspeed are an accurate reflection of the amounts paid by your customers when they order online.
Bopple Discount
⚠️ DO NOT DELETE THIS PRODUCT ⚠️
This product is used to pass through the value of any discount applied to the order at checkout. The discount code will be added as a note on the product within the order.
This ensures that your takings in Lightspeed are an accurate reflection of the amounts paid by your customers when they order online.
Bopple Adjustment
⚠️ DO NOT DELETE THIS PRODUCT ⚠️
This product is occasionally used when there is a certain kind of discrepancy in pricing on an order.
Bopple Gift Card
No longer used. You can delete this product from Lightspeed if you wish.
What if I don't want them to print on dockets?
These products aren't important when it comes to preparing and serving an order, so you might want to hide them on your printed dockets and bump screens.
⚠️ DO NOT DELETE the products. Doing so may cause integration errors.
Instead, you can exclude these products in your 'Printer/Item Specific' printing rules in Lightspeed - this won't affect the integration performance.