---
title: Why do I have products in Lightspeed called 'Bopple Fee' and 'Bopple Discount'?
description: Default products are created in your Lightspeed POS to provide a seamless integration experience.
---

[Skip to content](https://help.bopple.com/bopple-fee-discount-products-lightspeed#main-content)

<https://help.bopple.com/kb-tickets/new?hsLang=en>

[![logo-full-landscape-1024-1.png\]](https://help.bopple.com/hs-fs/hubfs/logo-full-landscape-1024-1.png?width=100&height=31&name=logo-full-landscape-1024-1.png)](https://help.bopple.com/?hsLang=en)

- [Blog](https://blog.bopple.com/)
- [Contact Us](https://help.bopple.com/kb-tickets/new)

Open main navigation

Close main navigation

- [Blog](https://blog.bopple.com/)
- [Contact Us](https://help.bopple.com/kb-tickets/new)
- <https://help.bopple.com/kb-tickets/new>
- [Visit Back Office](https://my.bopple.com/)

[Visit Back Office](https://my.bopple.com/)

 How can we help you today?

- There are no suggestions because the search field is empty.

1. [Support for Merchants](https://help.bopple.com/?hsLang=en)
2. [Integrations](https://help.bopple.com/integrations?hsLang=en)
3. [Lightspeed Kounta POS](https://help.bopple.com/integrations?hsLang=en#lightspeed-kounta-pos)

# Why do I have products in Lightspeed called 'Bopple Fee' and 'Bopple Discount'?

## Learn more about the Bopple Fee and Bopple Discount products that are automatically added to your POS.

When you integrate Bopple with Lightspeed, a few products are created in your Lightspeed account to provide you with a seamless integrated ordering and reporting experience. We've provided some more details below. 

![](https://help.bopple.com/hs-fs/hubfs/image-png-Nov-05-2024-11-23-18-2343-PM.png?width=688&height=342&name=image-png-Nov-05-2024-11-23-18-2343-PM.png)

#### `Bopple Fee`

⚠️ DO NOT DELETE THIS PRODUCT ⚠️ 

This product is used to pass through the value of any order fees you charged to the customer at checkout, including Delivery Fees, Card Fees, and Surcharges. These are the fees you have configured in Bopple via `Store Settings` ➜ `Fees`. The specific fee type will be added as a note on the product within the order. 

This ensures that your takings in Lightspeed are an accurate reflection of the amounts paid by your customers when they order online.

#### `Bopple Discount`

⚠️ DO NOT DELETE THIS PRODUCT ⚠️ 

This product is used to pass through the value of any discount applied to the order at checkout. The discount code will be added as a note on the product within the order. 

This ensures that your takings in Lightspeed are an accurate reflection of the amounts paid by your customers when they order online.

#### `Bopple Adjustment`

⚠️ DO NOT DELETE THIS PRODUCT ⚠️ 

This product is occasionally used when there is a certain kind of discrepancy in pricing on an order. 

#### `Bopple Gift Card`

No longer used. You can delete this product from Lightspeed if you wish. 

---

### What if I don't want them to print on dockets?

These products aren't important when it comes to preparing and serving an order, so you might want to hide them on your printed dockets and bump screens. 

**⚠️ DO NOT DELETE** the products. Doing so may cause integration errors.

Instead, you can exclude these products in your ['Printer/Item Specific' printing rules in Lightspeed](https://support.kounta.com/hc/en-us/articles/201234170-Setting-up-Production-Printing-aka-Kitchen-Printing) - this won't affect the integration performance. 

- [Get Started on Bopple](https://help.bopple.com/get-started-on-bopple?hsLang=en)
- [Store Info & Customisation](https://help.bopple.com/store-info-customisation?hsLang=en#main-content)
  
  
  
  
  
    - [Store Details](https://help.bopple.com/store-info-customisation?hsLang=en#store-details)
    - [Hours](https://help.bopple.com/store-info-customisation?hsLang=en#hours)
    - [Storefront Customisation](https://help.bopple.com/store-info-customisation?hsLang=en#storefront-customisation)
    - [QR Table Ordering Setup](https://help.bopple.com/store-info-customisation?hsLang=en#qr-table-ordering-setup)
    - [Pick-up & Delivery Setup](https://help.bopple.com/store-info-customisation?hsLang=en#pick-up-delivery-setup)
    - [Additional Ordering Settings](https://help.bopple.com/store-info-customisation?hsLang=en#additional-ordering-settings)
- [Catering](https://help.bopple.com/catering?hsLang=en#main-content)
  
  
  
  
  
    - [Configuration](https://help.bopple.com/catering?hsLang=en#configuration)
    - [Order Management](https://help.bopple.com/catering?hsLang=en#order-management)
    - [Customer Experience](https://help.bopple.com/catering?hsLang=en#customer-experience)
- [Website & Mobile Apps](https://help.bopple.com/website-mobile-apps?hsLang=en#main-content)
  
  
  
  
  
    - [Branded Mobile Apps](https://help.bopple.com/website-mobile-apps?hsLang=en#branded-mobile-apps)
- [Menu Management](https://help.bopple.com/menu-management?hsLang=en#main-content)
  
  
  
  
  
    - [Structuring Your Menu](https://help.bopple.com/menu-management?hsLang=en#structuring-your-menu)
    - [Advanced Menu Settings](https://help.bopple.com/menu-management?hsLang=en#advanced-menu-settings)
    - [Inventory & Stock Control](https://help.bopple.com/menu-management?hsLang=en#inventory-stock-control)
- [Online Orders](https://help.bopple.com/online-orders?hsLang=en#main-content)
  
  
  
  
  
    - [Live Orders](https://help.bopple.com/online-orders?hsLang=en#live-orders)
    - [Docket Printing](https://help.bopple.com/online-orders?hsLang=en#docket-printing)
    - [Order History & Refunds](https://help.bopple.com/online-orders?hsLang=en#order-history-refunds)
    - [Payments & Payouts](https://help.bopple.com/online-orders?hsLang=en#payments-payouts)
- [Marketing, Loyalty & Promos](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#main-content)
  
  
  
  
  
    - [Promoting Your Store](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#promoting-your-store)
    - [Loyalty](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#loyalty)
    - [Promos & Discounts](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#promos-discounts)
    - [Push Notifications](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#push-notifications)
    - [Email & SMS](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#email-sms)
    - [Popup Announcements](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#popup-announcements)
    - [Gift Cards](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#gift-cards)
    - [Link in Bio](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#link-in-bio)
- [Customers & CRM](https://help.bopple.com/customers-crm?hsLang=en#main-content)
  
  
  
  
  
    - [Customers](https://help.bopple.com/customers-crm?hsLang=en#customers)
    - [Feedback & Ratings](https://help.bopple.com/customers-crm?hsLang=en#feedback-ratings)
- [Integrations](https://help.bopple.com/integrations?hsLang=en#main-content)
  
  
  
  
  
    - [Lightspeed Kounta POS](https://help.bopple.com/integrations?hsLang=en#lightspeed-kounta-pos)
    - [Square POS](https://help.bopple.com/integrations?hsLang=en#square-pos)
    - [Uber Direct](https://help.bopple.com/integrations?hsLang=en#uber-direct)
    - [DoorDash Drive](https://help.bopple.com/integrations?hsLang=en#doordash-drive)
    - [Marsello Loyalty & Marketing](https://help.bopple.com/integrations?hsLang=en#marsello-loyalty-marketing)
    - [Wrapped Gift Cards](https://help.bopple.com/integrations?hsLang=en#wrapped-gift-cards)
    - [Meta Pixel (Facebook)](https://help.bopple.com/integrations?hsLang=en#meta-pixel-facebook)
    - [Google Analytics](https://help.bopple.com/integrations?hsLang=en#google-analytics)
- [Payouts & Financials](https://help.bopple.com/payouts-financials?hsLang=en#main-content)
  
  
  
  
  
    - [Payout Basics](https://help.bopple.com/payouts-financials?hsLang=en#payout-basics)
    - [Payouts](https://help.bopple.com/payouts-financials?hsLang=en#payouts)
    - [Managing Your Payout Account](https://help.bopple.com/payouts-financials?hsLang=en#managing-your-payout-account)
    - [Chargebacks & Disputes](https://help.bopple.com/payouts-financials?hsLang=en#chargebacks-disputes)
- [Account & Billing](https://help.bopple.com/account-billing?hsLang=en#main-content)
  
  
  
  
  
    - [Staff access](https://help.bopple.com/account-billing?hsLang=en#staff-access)
    - [Account management](https://help.bopple.com/account-billing?hsLang=en#account-management)
    - [Billing](https://help.bopple.com/account-billing?hsLang=en#billing)
    - [Security](https://help.bopple.com/account-billing?hsLang=en#security)
- [Troubleshooting](https://help.bopple.com/troubleshooting?hsLang=en#main-content)
  
  
  
  
  
    - [Store Status Issues](https://help.bopple.com/troubleshooting?hsLang=en#store-status-issues)
    - [Menu Issues](https://help.bopple.com/troubleshooting?hsLang=en#menu-issues)
    - [Order & Payment Issues](https://help.bopple.com/troubleshooting?hsLang=en#order-payment-issues)
    - [Docket Printing Issues](https://help.bopple.com/troubleshooting?hsLang=en#docket-printing-issues)
    - [Other Issues](https://help.bopple.com/troubleshooting?hsLang=en#other-issues)
    - [Kiosk Troubleshooting Guides](https://help.bopple.com/troubleshooting?hsLang=en#kiosk-troubleshooting-guides)
- [Updates](https://help.bopple.com/updates?hsLang=en)
- [Self-serve Kiosks](https://help.bopple.com/self-serve-kiosks?hsLang=en)
- [Analytics](https://help.bopple.com/analytics?hsLang=en)

[![logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM](https://help.bopple.com/hs-fs/hubfs/logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM.png?width=100&height=31&name=logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM.png "logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM")](https://bopple.com)

Simplifying commerce for hospitality.

Copyright © 2026, Bopple