If needed, surcharges can be used to cover additional operational costs on weekends, public holidays and more.
Surcharges
✨ Using Lightspeed? Bopple will automatically sync Lightspeed's Price List feature. Any happy hours, weekend or public holiday surcharges will automatically pull across to Bopple.
Surcharges can be used for any case where you need to temporarily add an additional amount on customer orders, such as weekends or public holidays where you might need to offset increased staffing costs.
- Go to Back Office ➜ Store Settings ➜ Surcharges ➜ Surcharge Fees
- Enter your preferred percentage surcharge amount
- If you don't want to apply the surcharge to all order types, you can specify
- Click Save
Recurring and scheduled surcharges are coming soon
For now you can quickly and easily enable and disable your surcharges whenever you need via Bopple Back Office.
Service charges
Service charges can be used for any additional service-related costs, for example, if you want to charge a small additional fee for the cost of serving customers that dine-in.
- Go to Back Office ➜ Store Settings ➜ Surcharges ➜ Service charges
- Enter your preferred percentage service charge amount
- Select which order types you want to apply the service charge to
- Click Save
Frequently asked questions
Can I schedule my surcharges in advance for public holidays?
For Lightspeed integrated stores: you can setup a Price List to configure this in advance.
For Square or Standalone venues: Not at this time, but we will be adding this feature very soon! For now you can quickly toggle them on and off as needed via the Surcharges area in your Back Office.
How do surcharges appear for my customers?
Surcharges are shown at checkout, based on their selected order type.
How are surcharges and service charges calculated?
Surcharges and service charges are calculated based on the value of the order after any discounts have been applied.