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      Using Square's Inventory with Bopple

      Managing the availability and count of products in your online menu in real-time right from your Square POS

      The benefits

      • ⏱️ Save time. Manage availability in one place, not several systems.
      • ⚡Instant. Availability synced from your POS to online store instantly.
      • 💰Reduce refunds. No more rejecting entire orders because one item is sold out.
      • 😄 Happy customers. Fulfil every order for your customers with no exceptions.

      How to set it up?

      Square's Inventory can be synced to Bopple by enabling the Sync Item Availability toggle in Bopple.

      • Bopple Back Office ➜ Store settings ➜ Integrations
      • Select Configure next to Square
      • Open Sync settings and enable Sync item availability

      Items that had an inventory count (or were set as out-of-stock) prior to enabling the setting will need to trigger a stock movement to be reflected in Bopple.

       

      What is a stock movement?

      • For items out-of-stock; simply mark as in-stock, then out-of-stock again
      • For items with a count; simply increase or decrease the stock amount, then change it back to the original value. This could occur naturally through selling the item on the POS

      Managing Inventory in POS

      Setting Inventory in Square

      1. Open the Square POS app and tap More
      2. Select Items ➜ All items
      3. Select your item
      4. Scroll down to the Price and inventory section, and select Manage Stock
      5. Mark your product as sold out, or adjust stock to enter a count
      6. Tap Done or Save
      7. Tap Save

      If you don't see manage stock, you have already set a stock amount. You can adjust the stock amount to 0 if you need to mark the product out out of stock.

      For more information, such as making the changes from the Square Dashboard, see Square's guide here.

      How it appears online

      Any update to you make to product or option availability in your POS is immediately sent to your online store (it can take a few seconds to apply). 

      Products

      • Products marked unavailable will appear disabled with a sold out indicator. 
      • If you you have limited the product amount and there are less than 10 available, this will be displayed on the product tile in your menu. 

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      Product Variations

      • Individual variations marked as unavailable will have a sold out indicator in the online menu (see example below)
      • If all variations of a product are unavailable, the parent product will be set to out of stock.

      Modifiers

      • Modifiers marked as unavailable will have a sold out indicator in the online menu

      ⚠️ Setting a Count on Modifiers

      Square currently doesn't support setting a count (i.e. 5 units left) on modifiers. Once a modifier has set as out of stock, it will be marked as sold out on your Bopple's storefront.