--- title: Is this Bopple email legitimate? description: With phishing scams on the rise, it's important to be mindful of what emails Bopple will send you from time to time, and what might indicate you've received a scam email. --- [Skip to content](https://help.bopple.com/suspicious-email#main-content) [![logo-full-landscape-1024-1.png\]](https://help.bopple.com/hs-fs/hubfs/logo-full-landscape-1024-1.png?width=100&height=31&name=logo-full-landscape-1024-1.png)](https://help.bopple.com/?hsLang=en) - [Blog](https://blog.bopple.com/) - [Contact Us](https://help.bopple.com/kb-tickets/new) Open main navigation Close main navigation - [Blog](https://blog.bopple.com/) - [Contact Us](https://help.bopple.com/kb-tickets/new) - - [Visit Back Office](https://my.bopple.com/) [Visit Back Office](https://my.bopple.com/) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support for Merchants](https://help.bopple.com/?hsLang=en) 2. [Account & Billing](https://help.bopple.com/account-billing?hsLang=en) 3. [Security](https://help.bopple.com/account-billing?hsLang=en#security) # Is this Bopple email legitimate? ## With phishing scams on the rise, it's important to be mindful of what emails Bopple will send you from time to time, and what might indicate you've received a scam email. **Bopple** is the technology that powers online ordering, mobile applications, and loyalty experiences for a wide range of restaurants, cafes, and other hospitality venues across Australia, New Zealand and abroad. You may have used Bopple while ordering with your favourite brand or venue without realising it. ### Is this Bopple email legit? An email should be considered suspicious if it:  - Asks you to respond with your password, payment info, or identity documents - Comes from an address that does not end in **@bopple.com** - help@**bopple.com** ✅ - help@boople.com ⚠️ - help@bopple.net ⚠️ - Includes links to web pages on domains that are not **bopple.com** or **bopple.app** - my.**bopple.com**/login ✅ - messina.**bopple.app** ✅ - help.**bopple.com** ✅ - secure.**bopple.com** ✅ - bopple-login.com ⚠️ ### What emails do we send? Our customer success and support teams may contact you from **help@bopple.com**, **hello@bopple.com** or **\[name\]@bopple.com** We also send automated emails from **no-reply@bopple.com**. These are sent to to customers and business users for a number of things relating to account activity and online orders, including:  - Email verification at signup - Account verification for new sign-ins - Invitations to manage a business account - Password resets - Order receipts for customers - Order error alerts for business users For security, you can’t turn these automated emails off. ### Not sure about an email? If you've received an email claims to be from Bopple, but doesn't look right (eg. the sender address does notend in @bopple.com), don’t respond to it, click any links, or download anything in the email. If you already did: 1. Reset your password: - [my.bopple.com/forgotpassword](https://my.bopple.com/forgotpassword) for business users - [bopple.app/forgotpassword](https://bopple.app/forgotpassword) for customers 2. Change your password on any other sites where you use the same password. 3. Contact your bank if you think your financial details have been compromised. ### Report a suspicious email 1. Forward the email to legal@bopple.com 2. 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