---
title: User roles and access levels
description: Control who has access to manage different parts of your business when adding team members to your Bopple account.
---

[Skip to content](https://help.bopple.com/user-roles#main-content)

<https://help.bopple.com/kb-tickets/new?hsLang=en>

[![logo-full-landscape-1024-1.png\]](https://help.bopple.com/hs-fs/hubfs/logo-full-landscape-1024-1.png?width=100&height=31&name=logo-full-landscape-1024-1.png)](https://help.bopple.com/?hsLang=en)

- [Blog](https://blog.bopple.com/)
- [Contact Us](https://help.bopple.com/kb-tickets/new)

Open main navigation

Close main navigation

- [Blog](https://blog.bopple.com/)
- [Contact Us](https://help.bopple.com/kb-tickets/new)
- <https://help.bopple.com/kb-tickets/new>
- [Visit Back Office](https://my.bopple.com/)

[Visit Back Office](https://my.bopple.com/)

 How can we help you today?

- There are no suggestions because the search field is empty.

1. [Support for Merchants](https://help.bopple.com/?hsLang=en)
2. [Account & Billing](https://help.bopple.com/account-billing?hsLang=en)
3. [Staff access](https://help.bopple.com/account-billing?hsLang=en#staff-access)

# User roles and access levels

## Control who has access to manage different parts of your business when adding team members to your Bopple account.

Bopple Back Office allows you to invite users as one of two roles at present. These roles are **Company Admin** and **Store Manager**. 

In the near future, we will also be adding a third user role, **Store Staff.** 

### Role overview

Here's a quick breakdown of who can do what. Please note that Store Staff role is under development, and will be available in the near future. 

### ![](https://help.bopple.com/hs-fs/hubfs/image-png-Dec-08-2023-04-07-28-4847-AM.png?width=684&height=469&name=image-png-Dec-08-2023-04-07-28-4847-AM.png)

### Company Admin

![](https://help.bopple.com/hs-fs/hubfs/image-png-Dec-08-2023-04-32-15-6657-AM.png?width=492&height=121&name=image-png-Dec-08-2023-04-32-15-6657-AM.png)

The Company Admin is the highest permission level in the company. Company Admins can view, edit and manage everything under the company, including: 

- Company profile and account contact settings
- Company reporting and insights
- Company discounts and promotions
- Orders across the company
- Company users, including inviting Company Admins and Store Managers
- Company integrations and add-ons
- All current stores, and any new stores added in future

### Store Manager

![](https://help.bopple.com/hs-fs/hubfs/image-png-Dec-08-2023-04-32-30-8084-AM.png?width=490&height=95&name=image-png-Dec-08-2023-04-32-30-8084-AM.png)

The Store Manager role still provides a large amount of access, but it is scoped to specified stores within the company. Ideal if you have managers or franchisees that manage several stores. 

**Store Managers can:**

- Access specific stores within the company (specified when the user is invited)
- Manage all aspects of any store they have access to, including:  
    - Reporting and insights
    - Discounts and promotions
    - Orders
    - Users, including the ability to invite other Store Managers
    - Integrations and add-ons

**Store Managers cannot:** 

- Access anything at the company-level
- Access any store they have not been assigned to
- Invite Company Admins

### Store Staff

![](https://help.bopple.com/hs-fs/hubfs/image-png-Dec-08-2023-04-33-05-7132-AM.png?width=492&height=114&name=image-png-Dec-08-2023-04-33-05-7132-AM.png)

The Store Staff role is coming soon. Once available, it will provide restricted access on specific stores. Perfect for front-of-house staff charged with the simple tasks of managing orders and keeping your menu availability up to date. 

**Store Staff can:** 

- Manage orders
- Update product and modifier availability (ie. marking items as sold out)

**Store Staff cannot:** 

- View or manage any other store settings
- Access any store they have not been assigned to
- Access the company

 

 

- [Get started](https://help.bopple.com/get-started?hsLang=en)
- [Store Profile & Brand](https://help.bopple.com/store-profile-brand?hsLang=en#main-content)

    - [Store Details](https://help.bopple.com/store-profile-brand?hsLang=en#store-details)
    - [Hours](https://help.bopple.com/store-profile-brand?hsLang=en#hours)
    - [Storefront Customisation](https://help.bopple.com/store-profile-brand?hsLang=en#storefront-customisation)
    - [QR Table Ordering Setup](https://help.bopple.com/store-profile-brand?hsLang=en#qr-table-ordering-setup)
    - [Pick-up & Delivery Setup](https://help.bopple.com/store-profile-brand?hsLang=en#pick-up-delivery-setup)
    - [Additional Ordering Settings](https://help.bopple.com/store-profile-brand?hsLang=en#additional-ordering-settings)
- [Catering](https://help.bopple.com/catering?hsLang=en#main-content)

    - [Configuration](https://help.bopple.com/catering?hsLang=en#configuration)
    - [Order Management](https://help.bopple.com/catering?hsLang=en#order-management)
    - [Customer Experience](https://help.bopple.com/catering?hsLang=en#customer-experience)
- [Website & Mobile Apps](https://help.bopple.com/website-mobile-apps?hsLang=en#main-content)

    - [Branded Mobile Apps](https://help.bopple.com/website-mobile-apps?hsLang=en#branded-mobile-apps)
- [Menu Management](https://help.bopple.com/menu-management?hsLang=en#main-content)

    - [Structuring Your Menu](https://help.bopple.com/menu-management?hsLang=en#structuring-your-menu)
    - [Advanced Menu Settings](https://help.bopple.com/menu-management?hsLang=en#advanced-menu-settings)
    - [Inventory & Stock Control](https://help.bopple.com/menu-management?hsLang=en#inventory-stock-control)
- [Orders & Integrated POS](https://help.bopple.com/orders-integrated-pos?hsLang=en#main-content)

    - [Live Orders](https://help.bopple.com/orders-integrated-pos?hsLang=en#live-orders)
    - [Docket Printing](https://help.bopple.com/orders-integrated-pos?hsLang=en#docket-printing)
    - [Order History & Refunds](https://help.bopple.com/orders-integrated-pos?hsLang=en#order-history-refunds)
    - [Payments & Payouts](https://help.bopple.com/orders-integrated-pos?hsLang=en#payments-payouts)
- [Marketing, Loyalty & Promos](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#main-content)

    - [Promoting Your Store](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#promoting-your-store)
    - [Loyalty](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#loyalty)
    - [Promos & Discounts](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#promos-discounts)
    - [Push Notifications](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#push-notifications)
    - [Email & SMS](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#email-sms)
    - [Popup Announcements](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#popup-announcements)
    - [Gift Cards](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#gift-cards)
    - [Link in Bio](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#link-in-bio)
- [Customers & CRM](https://help.bopple.com/customers-crm?hsLang=en#main-content)

    - [Customers](https://help.bopple.com/customers-crm?hsLang=en#customers)
    - [Feedback & Ratings](https://help.bopple.com/customers-crm?hsLang=en#feedback-ratings)
- [Integrations](https://help.bopple.com/integrations?hsLang=en#main-content)

    - [Lightspeed Kounta POS](https://help.bopple.com/integrations?hsLang=en#lightspeed-kounta-pos)
    - [Square POS](https://help.bopple.com/integrations?hsLang=en#square-pos)
    - [Uber Direct](https://help.bopple.com/integrations?hsLang=en#uber-direct)
    - [DoorDash Drive](https://help.bopple.com/integrations?hsLang=en#doordash-drive)
    - [Marsello Loyalty & Marketing](https://help.bopple.com/integrations?hsLang=en#marsello-loyalty-marketing)
    - [Wrapped Gift Cards](https://help.bopple.com/integrations?hsLang=en#wrapped-gift-cards)
    - [Meta Pixel (Facebook)](https://help.bopple.com/integrations?hsLang=en#meta-pixel-facebook)
    - [Google Analytics](https://help.bopple.com/integrations?hsLang=en#google-analytics)
- [Payouts & Financials](https://help.bopple.com/payouts-financials?hsLang=en#main-content)

    - [Payout Basics](https://help.bopple.com/payouts-financials?hsLang=en#payout-basics)
    - [Payouts](https://help.bopple.com/payouts-financials?hsLang=en#payouts)
    - [Managing Your Payout Account](https://help.bopple.com/payouts-financials?hsLang=en#managing-your-payout-account)
    - [Chargebacks & Disputes](https://help.bopple.com/payouts-financials?hsLang=en#chargebacks-disputes)
- [Account & Billing](https://help.bopple.com/account-billing?hsLang=en#main-content)

    - [Staff access](https://help.bopple.com/account-billing?hsLang=en#staff-access)
    - [Account management](https://help.bopple.com/account-billing?hsLang=en#account-management)
    - [Billing](https://help.bopple.com/account-billing?hsLang=en#billing)
    - [Security](https://help.bopple.com/account-billing?hsLang=en#security)
- [Troubleshooting](https://help.bopple.com/troubleshooting?hsLang=en#main-content)

    - [Store Status Issues](https://help.bopple.com/troubleshooting?hsLang=en#store-status-issues)
    - [Menu Issues](https://help.bopple.com/troubleshooting?hsLang=en#menu-issues)
    - [Order & Payment Issues](https://help.bopple.com/troubleshooting?hsLang=en#order-payment-issues)
    - [Docket Printing Issues](https://help.bopple.com/troubleshooting?hsLang=en#docket-printing-issues)
    - [Other Issues](https://help.bopple.com/troubleshooting?hsLang=en#other-issues)
    - [Kiosk Troubleshooting Guides](https://help.bopple.com/troubleshooting?hsLang=en#kiosk-troubleshooting-guides)
- [Updates & Roadmap](https://help.bopple.com/updates-roadmap?hsLang=en)
- [Self-serve Kiosks](https://help.bopple.com/self-serve-kiosks?hsLang=en)
- [Analytics](https://help.bopple.com/analytics?hsLang=en)
- [Platform fees](https://help.bopple.com/platform-fees?hsLang=en)

[![logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM](https://help.bopple.com/hs-fs/hubfs/logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM.png?width=100&height=31&name=logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM.png "logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM")](https://bopple.com)

Simplifying commerce for hospitality.

Copyright © 2026, Bopple