---
title: Using Lightspeed Product Availability on POS
description: Good news! Your online store includes support for Lightspeed's Product Availability on POS feature, allowing you to control availability in your online menu in real-time without leaving your POS.
---

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# Using Lightspeed Product Availability on POS

## Manage the availability of products and options in your online menu in real-time right from your Lightspeed Kounta POS.

<iframe width="800" height="500" src="https://www.loom.com/embed/9d835d5bd2c84cde94b6860f985f3468" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

### The benefits

- **⏱️ Save time.** Manage availability in one place, not several systems.
- **⚡Instant.** Availability synced from your POS to online store instantly.
- **💰Reduce refunds.** No more rejecting entire orders because one item is sold out.
- **😄 Happy customers.** Fulfil every order for your customers with no exceptions.

### ![](https://help.bopple.com/hubfs/image-png-Sep-26-2022-11-56-39-20-PM.png)

### How to set it up

#### 1. Enable the feature in Lightspeed

- Go to Lightpeed Back Office → **Features** → [Product Availability on POS](https://my.kounta.com/features/productavailability)
- Click **Enable**
- In Lightspeed Back Office, you will also need to grant non-admin users permission to manage product availability in the POS via **People** → **[Users](https://my.kounta.com/user)** → select user → Advanced POS Permissions → enable "Edit Product Availability"

#### 2. Enable the feature in your Bopple settings

- Go to Bopple Back Office → **Store settings** → **[Integrations](https://my.bopple.com/back-office/stores/0/settings/integrations)**
- Click **Configure** on your Lightspeed Kounta connection
- Open the **Sync settings** panel
- Toggle on **Sync product availability**

### ![](https://help.bopple.com/hubfs/image-png-Sep-26-2022-11-56-39-20-PM.png)

### Managing Product Availability in POS

Go to **POS **→ Ξ**** (side menu) **→ Product Availability**

1. Navigate to the product you'd like to update
2. Tap on the product
3. Use the **Available** option to turn the product on or off
4. Use the **Limit amount** option to set a countdown on how many you have remaining. Once this reaches zero the item will be made unavailable automatically. 
5. Click **Save** to confirm your changes

### ![Mar-10-2022 16-29-16](https://help.bopple.com/hs-fs/hubfs/Mar-10-2022%2016-29-16.gif?width=416&name=Mar-10-2022%2016-29-16.gif)

### ![](https://help.bopple.com/hubfs/image-png-Sep-26-2022-11-56-39-20-PM.png)

### How your POS product availability appears online

Any update to you make to product or option availability in your POS is immediately sent to your online store (it can take a few seconds to apply). 

#### Products

- Products marked unavailable will appear disabled with a sold out indicator. 
- If you you have limited the product amount and there are less than 10 available, this will be displayed on the product tile in your menu. 

![](https://help.bopple.com/hs-fs/hubfs/image-png-Mar-14-2022-07-05-37-49-AM.png?width=333&name=image-png-Mar-14-2022-07-05-37-49-AM.png).  ![](https://help.bopple.com/hs-fs/hubfs/image-png-Mar-14-2022-07-07-28-53-AM.png?width=332&name=image-png-Mar-14-2022-07-07-28-53-AM.png)

Product Variants

- Variants marked as unavailable will have a sold out indicator in the online menu (see example below)
- If all variants of a product are unavailable, the parent product will be temporarily removed from your menu. 

#### **Options & Modifiers (in Option Sets)**

- Options marked as unavailable will have a sold out indicator in the online menu

**![](https://help.bopple.com/hs-fs/hubfs/image-png-Oct-11-2022-06-13-14-55-AM.png?width=434&name=image-png-Oct-11-2022-06-13-14-55-AM.png)**

**⚠️ Setting a Count on Modifiers**

Bopple currently doesn't support setting a count (i.e. 5 units left) on modifiers. Once a modifier has been decremented via Lightspeed (i.e. 0 units), it will be marked as unavailable on your Bopple's storefront. 

 

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