---
title: Auto-progress orders
description: Remove the task of manually marking orders ready and completed so your staff can focus on delivering a great customer experience.
---

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1. [Support for Merchants](https://help.bopple.com/?hsLang=en)
2. [Orders & Integrated POS](https://help.bopple.com/orders-integrated-pos?hsLang=en)
3. [Live Orders](https://help.bopple.com/orders-integrated-pos?hsLang=en#live-orders)

# Auto-progress orders

## Remove the task of manually marking orders ready and completed so your staff can focus on delivering a great customer experience.

### Who this is for

You'll love this automated experience if you:  

⭐ Use an integrated POS, or Bopple Orders Manager (non-integrated)

⭐ Want to automatically notify customers that their order is ready

⭐ Want to minimise manual order processing in your POS or Orders Manager

**Using Lightspeed Kounta?** If you would prefer to skip accepted orders straight to your POS History, use [Complete When Paid](https://help.bopple.com/lightspeed-complete-when-paid?hsLang=en)

### ![](https://help.bopple.com/hubfs/image-png-Sep-27-2022-01-33-26-61-AM.png)

### Get started with Auto-progress

If you'd like to make use of this workflow setting, please get in touch with our specialists using the live chat option below or by emailing [help@bopple.com](mailto:help@bopple.com) 

![](https://help.bopple.com/hubfs/image-png-Sep-27-2022-01-33-26-61-AM.png)

### How it works

- Once accepted, orders automatically transition to the next statuses 
    - **Accepted** ➜ **Ready**, based on the prep time assigned to the order
    - **Ready** ➜ **Completed**, 60min after store close time
- Automated status changes will be visible to customers, and will trigger SMS/push notifications when orders are updated to "Ready" (ASAP orders only, [learn more](https://help.bopple.com/pickup-order-notifications?hsLang=en))
- Automated status changes will also be reflected in your point-of-sale, further streamlining your order management

**Using Lightspeed Kounta?**

The automatic **Ready** ➜ **Completed** order status transition in Bopple cannot be sent to Lightspeed Kounta POS.

You have two options here: 

1. Use [Complete When Paid](https://help.bopple.com/lightspeed-complete-when-paid?hsLang=en) to skip accepted orders straight to your POS History
2. Keep orders visible in the "Online" tab in your POS by adjusting your "Choose when to complete online orders setting via **Lightspeed Back Office ➜ My Site ➜ Site Information ➜ Online order settings**

**![Oct-09-2023 17-06-57](https://help.bopple.com/hs-fs/hubfs/Oct-09-2023%2017-06-57.gif?width=630&height=170&name=Oct-09-2023%2017-06-57.gif)**

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