Public Holiday Checklist

✅  How do I add surcharges or service fees to orders?

• Go to Back Office
• Select Store Setting
• Select Fees
• Select + Add Order Fee
  • Set Description to Service Fee
  • Set Fee Type to Fixed or Percentage
  • Set Order Type fee applies too
  • Set Value
  • Select Save

✅  How do I adjust my hours for public holidays or closures?

By adding trading times in Special Dates, you dictate if your venue is completely closed that day, or you can enter restricted/adjusted open and closing times for the day. Once applied, your standard Trading hours will be overridden by the date-specific times added in Special dates.

• Bopple Back Office ➜ Store settings ➜ Hours
• Holiday Hours ➜ Add holiday hours
• Enter a Description (i.e Easter Closure)
• Select a Start Date
• If you're adjusting for multiple days, change your End Date
• Choose Open or Closed 
  • If you're Open, enter your adjusted hours
• Click Save
  
  

✅  Create a holiday discount

When used at the checkout in-app, promo codes apply a discount to the total order value.

• Bopple Back Office ➜ Discounts
• Click + Create promo code
• Select your Discount Type (see below for an explanation)
• Enter Description and Name
• Choose Percentage or Fixed amount
  
  

✅  Notify your customers

Let your customers know that you are staying open or you’re closing for the holidays. Post on your social media channels and leverage your email database to reach out to your customers.

• Go to Back Office
• Navigate to Reports
• Select Customer Mailout report in Customer Data
• Input date range (eg. start of the month to the end of the month)
• Click Run Report