---
title: Sending a push notification with your branded app
description: A quick guide to sending push notifications from your branded app — including how to write, target, and schedule messages that drive engagement and sales.
---

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3. [Push Notifications](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#push-notifications)

# Sending a push notification with your branded app

## A quick guide to sending push notifications from your branded app — including how to write, target, and schedule messages that drive engagement and sales.

### 💁‍♂️ New to Push Notifications?

If you want to learn a little more about what push notifications are, how to use them, and what best practices to follow, check out our introduction below.

**🔗 [Introduction to Push Notifications](https://help.bopple.com/push-notifications?hsLang=en)**

### 📣 Send A Push Notification With Your Branded App

You can send push notifications immediately, or schedule them for a future date and time. To schedule a new notification, follow the steps below: 

**Push Notifications** is a brand new feature, available in beta for early access users. Start a 💬 chat below to request access. 

1. Log in to Bopple Back Office
2. Navigate to `Marketing` ➜ `Push Notifications `
3. Click `+ Schedule notification`
4. Add a short, attention grabbing title for your notification
5. Add a slightly more descriptive message for your notification
6. Optionally, send yourself a [test notification](https://help.bopple.com/test-push-notification?hsLang=en)
7. Enter your preferred send date and time
8. Create an audience for the notification. You can send to all users of your mobile app, or create a more targeted audience.
9. Click `Schedule` to save and schedule your notification campaign

![push send](https://help.bopple.com/hs-fs/hubfs/push%20send.gif?width=688&height=426&name=push%20send.gif)

### 👥 **Choosing Who to Send Your Notification To**

When sending a push notification, you can choose to send it to all app users or target specific groups based on their activity or store preference.

You can filter your audience by:

- **Store:** Send to customers of all stores, or target customers who have ordered from a specific location – perfect for store-level promos.
- **Purchase behaviour:** Target customers who have ordered or have NOT ordered within the last month / 3 months / 6 months / 12 months.

These simple filters give you a great starting point for:

- Promoting store-specific offers
- Re-engaging lapsed customers
- Driving increased order frequency with engaged customers

Targeted messages tend to perform better — and feel more relevant to the people receiving them.

### 🎯 **Best Practices for Push Notifications**

Here are a few tips to get the most out of your pushes:

- **Keep it short and punchy** – Aim for under 130 characters.
- **Use action-oriented language** – Encourage quick decisions (e.g., “Order now!”).
- **Use emojis to grab attention** –But not too many. 1 or 2 max per message is good.
- **Create urgency** – Add a time limit (“Ends tonight!”).
- **Use your brand voice** – Keep it interesting and aligned with your brand.
- **Don’t send messages on consecutive days** – Limit to 2–3 notifications per week.
- **Don’t be vague** – “Check out our app!” isn’t enough and will drive uninstalls.
- **Don’t send too early or late in the day** – Timing is key.
- **Don’t overuse all caps or emojis** – Keep it professional and easy to read.

**⚠️ Sender beware ⚠️**

Vague or low-value notifications can feel spammy, turn customers off, and even lead to app uninstalls — ultimately hurting your brand.

![push examples](https://help.bopple.com/hs-fs/hubfs/push%20examples.png?width=688&height=775&name=push%20examples.png)

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