--- title: Auto-accept new orders description: Streamline your order management with automatic order acceptance, freeing up your staff to prioritise swift preparation for an exceptional customer experience. --- [Skip to content](https://help.bopple.com/auto-accept-orders#main-content) [![logo-full-landscape-1024-1.png\]](https://help.bopple.com/hs-fs/hubfs/logo-full-landscape-1024-1.png?width=100&height=31&name=logo-full-landscape-1024-1.png)](https://help.bopple.com/?hsLang=en) - [Blog](https://blog.bopple.com/) - [Contact Us](https://help.bopple.com/kb-tickets/new) Open main navigation Close main navigation - [Blog](https://blog.bopple.com/) - [Contact Us](https://help.bopple.com/kb-tickets/new) - - [Visit Back Office](https://my.bopple.com/) [Visit Back Office](https://my.bopple.com/) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support for Merchants](https://help.bopple.com/?hsLang=en) 2. [Online Orders](https://help.bopple.com/online-orders?hsLang=en) 3. [Live Orders](https://help.bopple.com/online-orders?hsLang=en#live-orders) # Auto-accept new orders ## Streamline your order management with automatic order acceptance, freeing up your staff to prioritise swift preparation for an exceptional customer experience. ### Who is this for You'll love this automated experience if you:  ⭐ Use our Square POS integration, or Bopple Orders Manager (non-integrated) ⭐ Want to save time by not needing to manually accept every order ⭐ Keep your prep times during service to ensure accurate estimates **Using Lightspeed Kounta?** You can auto-accept orders and send them straight to production printers or bump screens using **[Lightspeed Pass-Thru Printing](https://help.bopple.com/lightspeed-pass-thru-printing?hsLang=en)** ### ![](https://help.bopple.com/hubfs/image-png-Sep-27-2022-01-33-26-61-AM.png) ### Get started with Auto-accept If you'd like to make use of this workflow setting, please get in touch with our specialists using the live chat option below or by emailing [help@bopple.com](mailto:help@bopple.com)  ![](https://help.bopple.com/hubfs/image-png-Sep-27-2022-01-33-26-61-AM.png) How it works No surprises here. Auto-accept does what it says on the tin, as they say.  - Customer places new prepaid online order via your app or online menu - Order is automatically accepted (if using an integrated POS, auto-accept only applies if your POS platform successfully receives the order without POS errors) - Customer's order summary will show that the order has been confirmed and the order will move to the next status in your POS and Orders Manager. - You can then progress the order as normal using your POS or Orders Manager, or alternatively make use of our [Auto-progress orders](https://help.bopple.com/auto-progress-orders?hsLang=en) feature #### Good to know 💥 **POS errors:** Auto-accept will not apply if there is a POS error. You'll receive an email alert and will need to action the order in Orders Manager. [Learn more](https://help.bopple.com/resolving-pos-errors?hsLang=en) **⚠️ Keep your register online:** Auto-accept applies as soon as the order is created in your POS platform "in the cloud". If your register is offline, it won't be able to receive auto-accepted orders from the POS platform. [Learn more](https://help.bopple.com/resolving-pos-offline-issues?hsLang=en) ### ![](https://help.bopple.com/hubfs/image-png-Sep-27-2022-01-33-26-61-AM.png) ### Automatically printing dockets We recommend pairing auto-accept with automatic docket printing, to ensure orders are sent straight to your prep area as soon as they are confirmed. Auto-accept does not control any printer behaviour. Depending on your setup, there are separate options available to enable automatic docket printing.  #### **Auto-print with Square POS** - Head to **Square Dashboard → Device management → Profiles → [Printer profiles](https://app.squareup.com/dashboard/profiles/printers)**  - Click the relevant **Printer → Tap the 3 dot icon top right → Edit** - Scroll down to **Online order tickets** & **toggle this on** - Ensure: - **Online order tickets **is **enabled ✅** - **Automatically print new orders **isticked ✅ - Desired **Categories** are selected ✅ #### Auto-print with Bopple Orders Manager - Go to: Orders Manager ➜ Menu ➜ Settings ➜ Printer Settings - Enable the "Auto-Print" feature - [Learn more](https://help.bopple.com/setup-docket-printing?hsLang=en) about docket printing with Bopple Orders Manager ℹ️ Docket printing with Bopple Orders Manager is only supported on **Android** tablets paired with an **Epson TM-M30 **via Bluetooth - [Get Started on Bopple](https://help.bopple.com/get-started-on-bopple?hsLang=en) - [Store Info & Customisation](https://help.bopple.com/store-info-customisation?hsLang=en#main-content) - [Store Details](https://help.bopple.com/store-info-customisation?hsLang=en#store-details) - [Hours](https://help.bopple.com/store-info-customisation?hsLang=en#hours) - [Storefront Customisation](https://help.bopple.com/store-info-customisation?hsLang=en#storefront-customisation) - [QR Table Ordering Setup](https://help.bopple.com/store-info-customisation?hsLang=en#qr-table-ordering-setup) - [Pick-up & Delivery Setup](https://help.bopple.com/store-info-customisation?hsLang=en#pick-up-delivery-setup) - [Additional Ordering Settings](https://help.bopple.com/store-info-customisation?hsLang=en#additional-ordering-settings) - [Catering](https://help.bopple.com/catering?hsLang=en#main-content) - [Configuration](https://help.bopple.com/catering?hsLang=en#configuration) - [Order Management](https://help.bopple.com/catering?hsLang=en#order-management) - [Customer Experience](https://help.bopple.com/catering?hsLang=en#customer-experience) - [Website & Mobile Apps](https://help.bopple.com/website-mobile-apps?hsLang=en#main-content) - [Branded Mobile Apps](https://help.bopple.com/website-mobile-apps?hsLang=en#branded-mobile-apps) - [Menu Management](https://help.bopple.com/menu-management?hsLang=en#main-content) - [Structuring Your Menu](https://help.bopple.com/menu-management?hsLang=en#structuring-your-menu) - [Advanced Menu Settings](https://help.bopple.com/menu-management?hsLang=en#advanced-menu-settings) - [Inventory & Stock Control](https://help.bopple.com/menu-management?hsLang=en#inventory-stock-control) - [Online Orders](https://help.bopple.com/online-orders?hsLang=en#main-content) - [Live Orders](https://help.bopple.com/online-orders?hsLang=en#live-orders) - [Docket Printing](https://help.bopple.com/online-orders?hsLang=en#docket-printing) - [Order History & Refunds](https://help.bopple.com/online-orders?hsLang=en#order-history-refunds) - [Payments & Payouts](https://help.bopple.com/online-orders?hsLang=en#payments-payouts) - [Marketing, Loyalty & Promos](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#main-content) - [Promoting Your Store](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#promoting-your-store) - [Loyalty](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#loyalty) - [Promos & Discounts](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#promos-discounts) - [Push Notifications](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#push-notifications) - [Email & SMS](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#email-sms) - [Popup Announcements](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#popup-announcements) - [Gift Cards](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#gift-cards) - [Link in Bio](https://help.bopple.com/marketing-loyalty-promos?hsLang=en#link-in-bio) - [Customers & CRM](https://help.bopple.com/customers-crm?hsLang=en#main-content) - [Customers](https://help.bopple.com/customers-crm?hsLang=en#customers) - [Feedback & Ratings](https://help.bopple.com/customers-crm?hsLang=en#feedback-ratings) - [Integrations](https://help.bopple.com/integrations?hsLang=en#main-content) - [Lightspeed Kounta POS](https://help.bopple.com/integrations?hsLang=en#lightspeed-kounta-pos) - [Square POS](https://help.bopple.com/integrations?hsLang=en#square-pos) - [Uber Direct](https://help.bopple.com/integrations?hsLang=en#uber-direct) - [DoorDash Drive](https://help.bopple.com/integrations?hsLang=en#doordash-drive) - [Marsello Loyalty & Marketing](https://help.bopple.com/integrations?hsLang=en#marsello-loyalty-marketing) - [Wrapped Gift Cards](https://help.bopple.com/integrations?hsLang=en#wrapped-gift-cards) - [Meta Pixel (Facebook)](https://help.bopple.com/integrations?hsLang=en#meta-pixel-facebook) - [Google Analytics](https://help.bopple.com/integrations?hsLang=en#google-analytics) - [Payouts & Financials](https://help.bopple.com/payouts-financials?hsLang=en#main-content) - [Payout Basics](https://help.bopple.com/payouts-financials?hsLang=en#payout-basics) - [Payouts](https://help.bopple.com/payouts-financials?hsLang=en#payouts) - [Managing Your Payout Account](https://help.bopple.com/payouts-financials?hsLang=en#managing-your-payout-account) - [Chargebacks & Disputes](https://help.bopple.com/payouts-financials?hsLang=en#chargebacks-disputes) - [Account & Billing](https://help.bopple.com/account-billing?hsLang=en#main-content) - [Staff access](https://help.bopple.com/account-billing?hsLang=en#staff-access) - [Account management](https://help.bopple.com/account-billing?hsLang=en#account-management) - [Billing](https://help.bopple.com/account-billing?hsLang=en#billing) - [Security](https://help.bopple.com/account-billing?hsLang=en#security) - [Troubleshooting](https://help.bopple.com/troubleshooting?hsLang=en#main-content) - [Store Status Issues](https://help.bopple.com/troubleshooting?hsLang=en#store-status-issues) - [Menu Issues](https://help.bopple.com/troubleshooting?hsLang=en#menu-issues) - [Order & Payment Issues](https://help.bopple.com/troubleshooting?hsLang=en#order-payment-issues) - [Docket Printing Issues](https://help.bopple.com/troubleshooting?hsLang=en#docket-printing-issues) - [Other Issues](https://help.bopple.com/troubleshooting?hsLang=en#other-issues) - [Kiosk Troubleshooting Guides](https://help.bopple.com/troubleshooting?hsLang=en#kiosk-troubleshooting-guides) - [Updates](https://help.bopple.com/updates?hsLang=en) - [Self-serve Kiosks](https://help.bopple.com/self-serve-kiosks?hsLang=en) - [Analytics](https://help.bopple.com/analytics?hsLang=en) [![logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM](https://help.bopple.com/hs-fs/hubfs/logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM.png?width=100&height=31&name=logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM.png "logo-full-landscape-blue-1024-Apr-16-2023-10-37-47-5974-PM")](https://bopple.com) Simplifying commerce for hospitality. Copyright © 2026, Bopple