The Bopple Orders Manager is the application you can use to manage live orders and product availability.
Accessing Orders Manager
You can use Bopple Orders Manager on any device.
- On your tablet or smartphone by downloading the app for iOS or Android
- In the web browser on your smart phone, tablet or computer by going:
- directly to orders.bopple.com
- via the Shortcuts menu in Bopple Back Office
Managing orders
Receiving and accepting new orders
- New orders will notify with a sound and a flashing screen
- You can mark the order as accepted, optionally adjusting the order prep time
- You can reject and refund the order if you're not able to fulfil it. Please note that all orders are prepaid, and refunds can take up to 3-5 days to clear.
Updating orders
- Delivery ➞ Dispatch order (notify customer)
- Pick-up ➞ Ready for pick-up (notify customer)
- Dine-in ➞ Serve order (also closes the dine-in order)
Closing orders
- Delivery ➞ Mark as delivered (customer can then leave feedback)
- Pick-up ➞ Mark as collected (customer can then leave feedback)